Privacy Policy

We are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our remodeling services.

Your privacy

How we handle your information

We are committed to protecting your privacy. This policy explains what we collect, how we use it, and the choices you have.

Last updated: 7/20/2026

Information We Collect

We collect information you provide directly to us, such as when you request services, contact us, or use our website. This may include:

Name, email address, and phone number
Service address and property information
Service history and preferences
Payment information (processed securely)
Communications with our team

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With service providers who assist us in operating our business
When required by law or to protect our rights
In connection with a business transfer or acquisition
With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications
Request a copy of your data
Object to certain processing activities

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us:

Phone: (925) 237-1247
Email: hello@goldremodel.com
Address: 1076 Carol Ln, Lafayette, CA 94549
Service Areas: Lafayette, CA, Walnut Creek, CA, Orinda, CA, Moraga, CA, Danville, CA, Alamo, CA, San Ramon, CA, Concord, CA, Pleasant Hill, CA, Berkeley, CA, Oakland, CA, Fremont, CA, San Francisco, CA, Pleasanton, CA, Dublin, CA, Livermore, CA, Castro Valley, CA, Clayton, CA, Benicia, CA, Fairfield, CA, Marin County, CA